We provide clients with an end-user solution from defining the training strategy during pre-delivery, to supplying multi-lingual trainers during delivery, to post-delivery support, encompassing all phases of the training project lifecycle. We have a proven track-record in delivering bespoke training solutions to international organisations.
Pre-Delivery – We always endeavour to gain a detailed awareness of the issues clients face in their projects. Recommending and implementing proven strategies and providing best practices to keep projects on time and within budget are a key priority. Pre-delivery includes:
- Conducting a training needs analysis
- Designing a training strategy
- Developing quality documentation
Delivery – Our trainers are subject-experts in their chosen field. They will become acquainted with their client’s business processes and incorporate these into the training delivery, ensuring an effective transfer of knowledge from the training room into the workplace. This stage may include all or a combination of the following delivery methods:
- Instructor-Led Training
- Web-Based Training
- Train the Trainer
Post Delivery – The post delivery stage is the most important phase of any system deployment as real challenges come when users are faced with the task of integrating learning into their every day work. We will implement and manage a post-delivery service to support users during “change” and to drive business objectives forward This stage includes:
- User Support Programs
- User Surveys/Feedback
- Technical Liaison
We measure success in terms of how new knowledge is implemented; and we are always willing to stand by our results.